Government
Secure, Always-On Communications for Government Operations
E-MetroTel delivers a unified, secure communications platform designed for government environments. Our solutions connect staff, systems, and facilities across a single, reliable infrastructure, supporting daily operations, emergency response, and mission-critical coordination.
With hardened endpoints, secure cloud and on-prem PBX options, and full backup and failover capabilities, E-MetroTel ensures continuous communications even during outages. From fixed and wireless devices to secure softphones and emergency call systems, our platform provides encrypted, compliant, and resilient communications, anytime, anywhere, on approved devices.
Secure and Robust Communication Solutions for Government
What will you do if your internal communications depend on a cloud phone system during a cyber-attack, and you need to shut down your internet access to regain control?
Do your employees need to communicate with each other during network outages? If so, it’s essential to choose a vendor that offers an on-site hardware solution as a backup to the cloud system, one that can operate independently of any external network access for voice, video conferencing and messaging.
We provides
Continuity of your current environment, functionality, features and setup
Trusted by government operations worldwide. Our systems provide the advanced security and reliability essential for government operations, ensuring seamless and protected communication at all levels.
E-MetroTel ensures seamless continuity of your entire system – including phones, devices, services, and applications – through Green Migration and compatible E-MetroTel solutions.
We offer flexible deployment options with Cloud Services and On-Premise Galaxy Appliances, powered by Infinity 7000 software-driven systems, DECT Phones, Infinity 5000 IP Phones, and Call Boxes for every business need.
On-Premise Hardware
Standalone – Unlike cloud services there is no reliance on the internet or 3rd party services. Our Galaxy servers are standalone and require no monthly service fees.
Green Migration – Save budget dollars by retaining your existing devices and wiring, reducing installation time and retraining costs. This smart upgrade approach allows you to modernize your communication system seamlessly, minimize operational disruptions, and extend the life of your current investment while transitioning to the latest
E-MetroTel technology.
Network Independent
Dedicated hardware and software. Our Galaxy hardware does not rely on, and is separate from the data network – If your data network is the target of a cyber attack your phone system will continue to operate.
Contains its own built-in firewall.
All applications reside inside its security domain and are all inclusive with no 3rd party solutions.
Retain Phones And Wiring
Avoid rewiring costs and keep your current phones. Minimize disruption during migration by keeping your existing wiring.
And digital phones are among the most secure telephony devices. And we support them. You can migrate your current Nortel devices or convert your analog devices to digital with E-MetroTel.
Off-Line Updates
No web access requried. Galaxy servers can be updated securely off-line without the need for internet connectivity.
Advantages:
Offline Updates: Galaxy Servers can be securely updated without internet access.
Continuous Connectivity: Stay connected even during network outages or cyberattacks.
Operational Stability: Your communication system remains fully functional at all times.
Peace of Mind: Protects critical operations without disruptions.
IPv6 Managed
Galaxy solutions operate with IPv6, contain a built-in firewall and an IP blocklist. All separate from your data network.
Enhanced Security. IPv6 was designed with security in mind, incorporating IPsec (Internet Protocol Security) as a fundamental component.
Improved Quality of Service (QoS). IPv6 has better support for Quality of Service, which is crucial for prioritizing certain types of traffic, such as real-time audio.
Simplified Packet Processing: The IPv6 header is simpler and more efficient than the IPv4 header.
Support For MS Teams
Many enterprises are adopting Microsoft Teams for its seamless integration with Microsoft 365, but the bundled calling plan lacks support for legacy telephony infrastructure and offers limited functionality.
E-MetroTel leverages Microsoft’s Phone System Direct Routing to bridge this gap, enabling full PSTN call management. This solution supports both on-premise and cloud deployments, ensuring a smooth and comprehensive communication experience.
PRI - Primary Rate Interface Support
We support your existing PRI circuits. Our PRI Cards are compatible with Galaxy Expand, Galaxy Pro, and Galaxy Express, ensuring seamless integration and enhanced protection for your communications.
Retain Dial Plan & Features
Migrating to E-MetroTel is truly green. Not only can you keep your current devices, but you can preserve familiar features, your current configuration, and your current dial plans, ensuring minimal disruptions and minimal retraining.
Infinity 7000 Phones
Smart Government Communication
The Infinity 7000 Touchscreen Phones deliver secure, reliable communication for government offices and operations. With HD audio, responsive touchscreens, seamless Wi-Fi and Bluetooth, and easy integration with all devices, they ensure clear collaboration across departments and command centers. Combined with Infinity Softphones, staff can stay connected anywhere on desktop or mobile – ensuring continuous communication and operational efficiency.
Infinity DECT Phones
Long Range Wireless Communication
Infinity DECT Wireless Phones – Durable, long-range phones that keep government staff connected anywhere in offices or field locations. With crystal-clear HD audio, extended battery life, and wide coverage, teams enjoy instant communication and improved responsiveness, enabling seamless management of tasks and public services from any location.
Customers
E-MetroTel solutions have been selected by federal, state, and local governments in the U.S., Canada, and beyond.
