Galaxy Pro
Galaxy Pro, E-MetroTel’s enterprise-sized business communications platform, is designed to function as a standalone or networked on-premise server or a survivable gateway to a cloud services from E-MetroTel. The Galaxy Pro delivers comprehensive on-premise communication solutions for up to 300 users.
System Stability
The Galaxy Pro hardware features a robust industrial design, ensuring durability and reliability. It includes a server card for processing and a single expansion slot compatible with the same line cards used in Galaxy Expand and Galaxy Express, offering versatile and scalable configurations.
Its solid build quality makes it suitable for continuous operation, reducing the risk of downtime and maintenance issues.
Expandability
Galaxy Pro can be expanded to support a variety of analog trunks, PRI circuits, analog devices, and digital phones via Galaxy Express.
Simply connect Galaxy Pro to the Express chassis via an ethernet cable and you have access to all of the card supported by Galaxy Express.
Product Values
Permanent licenses. You own the licenses.
Optional support. System works even without support contract.
Intel® CPU power. Over-engineered to assure resource availability.
- 300 Extensions / 200 Concurrent Calls supported
- 1800 Hours of Call Recording
- Unlimited SIP Trunks
- Analog and PRI Trunk support
Product Specs
CPU
Intel Celeron N4120
Call Recording
1800 Hours
Memory
4G + 128G SSD
Slots
2 Slot
Power Consumption
60W
Current
5A
Voltage
12V DC
Operating Temperature
0°C ~ 45°C
Humidity
10% ~ 90% Non Condensing
System Cooling
Internal Fan
Shipping Dimensions
320mm*290mm*80mm
Chassis Dimensions
173.5mm*231.5mm*50.5mm
Endpoints
Galaxy Pro is the all in one platform for E-MetroTel clients, delivering unified control and seamless performance across devices.
The Infinity lineup includes the 7000 touchscreen phone, DECT wireless phones, 5000 series desk phones, and the rugged 2002 Call Box for hands free communication in any environment.
Mobility and Collaboration
Galaxy Pro supports two powerful options offered by E-MetroTel: Infinity 3065 and InfinityOne.
Infinity 3065: Lightweight and user friendly mobility app and Software for anyone on the go available on both Mobile and Desktop.
Infinity Web Client: Voice, Video, and Collaboration capability. Including: Softphone, Messaging, Channels, File share, full Video Conferencing, Microsft Teams Integration, Omnichannel, Wallboard and many and more, available on Browser.
Infinity 3065
Voice mobility App
Lightweight, Optimized for Mobile and Desktop Devices
Full voice features, Messaging, Video Collaboration.
Infinity Web Client
web app with softphone
Browser Based
Full voice features, Messaging, Video Collaboration, Microsfot teams integration, wallboard and many more
Legacy Phones Support
Galaxy Pro supports digital and IP phones from leading brands like NEC, Panasonic, Nortel, Avaya, Cisco, and more. With our Green Migration approach, you can keep using your legacy phones while protecting your investment.
When you are ready to upgrade, we ensure a smooth transition to modern E-MetroTel devices and solutions, at your own pace.
InfinityOne Omnichannel
Manage customers better. All customer interactions centralized in one place.
Galaxy Pro supports the E-MetroTel InfinityOne Omnichannel capability which enables you to easily manage customer conversations across multiple channels using a single platform.
Channels include: Voice, Webchat, Facebook Messenger, WhatsApp, SMS, and Mail
- Customers reach you via their preferred channel
- One interface for all channels
- No switching between apps
- Reduced learning curve
- Agents & Supervisors can work from anywhere
Explore our brochure and product documentation to learn more about the Galaxy Pro’s advanced features and performance. Then, compare it with other Galaxy Appliances in our Comparison Chart to find the ideal solution for your business. For more details or to purchase the Galaxy Pro, please contact us, we’ll be happy to assist you.