SMS Terms and Conditions

 1. Consent to Receive Messages

By providing your mobile number and opting in, you consent to receive SMS messages from E-MetroTel (“E-MetroTel”, “we”, “us”, or “our”) for the following purposes:

· Visit Booking Confirmation: including date and time. Confirmation or Rescheduling options and Contact Phone Number are included on the messages.

· Visit Reminder: including date and time. Confirmation or Rescheduling options and Contact Phone Number are included on the messages.

Message frequency may vary based on your activity and preferences.

2. Opting Out

You may opt out at any time by replying STOP to any SMS message. A confirmation message will be sent, and you will no longer receive SMS messages from us unless you opt in again. Note: Opting out may limit your ability to receive Appointment Notifications.

3. Help and Support

For assistance, reply HELP to any SMS message or contact our support team:

Email : [email protected]

Phone (US): +1 (214) 556-5917 – Option 2 

Phone (Canada): +1 (647) 478-7435 – Option 2 

4. Message and Data Rates

Standard message and data rates may apply as per your mobile carrier plan. We are not responsible for any charges incurred by participating in our SMS program.

5. Supported Carriers

SMS messaging is supported by most major mobile carriers but may not be available in all areas. Message delivery is subject to network availability and performance. We are not liable for delays or message delivery failures.

6. Privacy

Your privacy is important to us. All information collected through the SMS program will be used in accordance with our Privacy Policy, available at: https://www.emetrotel.com/privacy-policy/

7. Eligibility

To participate, you must be at least 18 years old (or the age of majority in your jurisdiction) and be the authorized user of the mobile number provided.

8. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our SMS services constitutes your acceptance of such changes.

9. Contact Us

Our website may contain links to external websites. We are not responsible for the privacy practices of such third-party sites. We encourage you to read their privacy policies.

8. Children’s Privacy

E-MetroTel services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated through our website or via email.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

E-MetroTel Global Inc.

Email: [email protected]

Phone:
USA: +1 (214) 556-5917
Canada: +1 (647) 478-7435
Australia: +61 (38) 400-428
EU: +31 8 5902 6881