Multi-Cell DECT Base Station

Galaxy AP500M DECT Base Station

Build reliable DECT coverage across large offices, hospitals, hotels, warehouses, factories and campuses. The Galaxy AP500M supports seamless handover, wider coverage and easy expansion as your workplace grows.

  • Up to 4,000 Base Stations
  • Up to 16,000 Handsets
  • Seamless Handover
  • Up to 10 Active Calls
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  • Calls Follow Employees Between Coverage Areas
  • Supports Up to 1,000 Handsets
  • Extra Capacity for Busy Departments
  • Automatic DECT Optimisation
  • Easy to Expand as Your Workplace Grows

Technical Details

Galaxy AP500M Specifications

Actual range and call capacity may vary according to the regional frequency band, building layout, wall materials, base-station position, network configuration and surrounding environment.

Product and Capacity

Product Type Multi-cell IP DECT base station
Scalability Expandable for workplaces of almost any size
Supported Handsets Up to 16,000 handsets
Maximum Base Stations Up to 4,000 base stations
Radio 12-slot radio
Active Calls Up to 10 active calls per base station

Calls and Compatibility

Audio Channels 10 channels
Audio Codec G.711
Audio Type Narrowband audio
Multi-Cell Support Supported
Handover Seamless handover between base stations
Synchronisation IEEE 1588 LAN and/or air synchronisation

Network and Power

Network Connection Ethernet
Recommended Cable CAT 5 or better
Power Power over Ethernet
Optional Power DC power supply
UCX Connection SIP
Provisioning E-MetroTel No-Touch Provisioning

Coverage and Installation

Indoor Radio Range Up to approximately 50 metres or 150 feet
Approximate Coverage Area Up to approximately 7,800 m² or 50,000 ft² per base
Outdoor Radio Range Up to approximately 300 metres in open conditions
Installation Wall mounted
Recommended Height At least two metres
Expansion Add more base stations as coverage needs grow

Choose a DECT Phone for the Galaxy AP500M DECT Base Station

Pair the Galaxy AP500M with the Infinity 277 DECT Phone for everyday workplace mobility, or choose the Infinity 577 DECT Phone for rugged workplaces, Bluetooth, Push-to-Talk and a dedicated alarm key.

Galaxy AP500M providing dedicated DECT voice coverage in a busy workplace

DECT Advantage Over Wi-Fi Calling

Keep Business Calls Separate From Busy Wi-Fi

During peak hours, Wi-Fi may already be supporting billing devices, guest devices and connected systems. The Galaxy AP500M uses dedicated DECT coverage, so business calls do not compete with regular Wi-Fi traffic.

  • Dedicated DECT Voice
  • Faster Employee Calling
  • Separate From Wi-Fi Traffic
  • Reliable During Busy Periods

The Galaxy AP500M provides reliable business voice coverage for compatible DECT handsets, even when workplace Wi-Fi is busy.

Need a smaller single or dual-cell system? Explore the Galaxy AP500D DECT base station .

Capacity for Busy Work Areas

Support More Calls Where Your Teams Need Them

Each Galaxy AP500M supports up to 10 active calls. Additional base stations can be installed in areas where more employees need to communicate at the same time.

  • Retail Peak Hours
  • Hotel Events
  • Warehouse Dispatch
  • Hospital Shift Changes
  • Customer-Service Teams
  • Manufacturing Hours

Plan the AP500M system around both workplace coverage and the number of simultaneous calls required in each area.

Galaxy AP500M DECT base station supporting busy workplace call areas

Built for Busy Workplaces

Where the Galaxy AP500M Works Best

Reliable multi-cell DECT coverage for larger workplaces where employees move between departments, floors and work areas.

Retail and Shopping Centres

Keep managers, sales-floor employees and stockroom teams connected during busy trading periods.

Hotels and Resorts

Connect reception, housekeeping, maintenance and security across rooms, floors and shared areas.

Warehouses and Logistics

Support communication across receiving, storage, packing, dispatch and loading areas.

Manufacturing Facilities

Help supervisors, production employees and maintenance teams remain reachable across the facility.

Hospitals and Healthcare

Extend calling across departments, patient areas, corridors, offices and support spaces.

Campuses and Multi-Floor Sites

Keep employees connected while moving between buildings, departments, meeting rooms and floors.

Need help choosing the right DECT handset and workplace coverage? Explore the complete Infinity DECT Mobility solution .